Support

Get Help

Need assistance with DIGY? We're here to help! Reach out to our support team through any of the methods below.

Email Support

For general inquiries, technical issues, or account support:

support@digy.gay

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create an account?

Download the DIGY app from the App Store and sign up using Apple, Google, or Facebook authentication. You must be 18 years or older to use DIGY.

How does trading work?

Browse local inventories, make offers on items you want, and negotiate with sellers. You can offer items from your inventory, cash, or a combination. Once agreed, use the meetup feature to arrange a safe exchange location.

Is DIGY free to use?

DIGY uses a tier-based system. Basic users can list a limited number of items. Premium tiers allow unlimited listings and additional features. Check the app for current pricing.

How do payments work?

DIGY does not process payments. All transactions (cash, trade, barter) happen directly between users during meetups. We are a platform for connecting neighbors, not a payment processor.

How do I report a problem user or listing?

Use the flag/report feature within the app on any listing or user profile. Our team reviews all reports. You can also email us at support@digy.gay with details.

Is my data safe?

Yes. We take privacy seriously. Messages are monitored for prohibited content for 60 days then deleted. See our Privacy Policy for details.

How do I delete my account?

Go to Settings in the app and select "Delete Account." This will permanently remove your account, listings, and data from our system. You can also email support@digy.gay to request account deletion.

What items are prohibited?

Illegal items, weapons, drugs, counterfeit goods, adult content, and hazardous materials are prohibited. See our Terms of Service for the complete list.

Can I use DIGY outside the United States?

Currently, DIGY is only available in the United States. We hope to expand internationally in the future.

How do I contact someone about a partnership or business inquiry?

For business inquiries, partnerships, or press, please email: support@digy.gay

Safety Tips

  • • Meet in public places for exchanges
  • • Trust your instincts - if something feels off, walk away
  • • Inspect items before completing transactions
  • • Don't share personal financial information
  • • Report suspicious behavior immediately
  • • Let someone know where you're meeting

Contact Information

Divergent Graveyard LLC

St Petersburg, FL 33713

Email: support@digy.gay

For legal inquiries, please review our Terms of Service and Privacy Policy.

Still Need Help?

Can't find what you're looking for? Our support team is ready to assist you.

Email Support